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Customomer Support & Contact

Support for the MIIPS platform

Our knowledgeable support team is on hand to help you as a user of our products. We offer support to customers who have signed support agreements with Telia Company (former Fältcom) for the MIIPS Platform with accessories. Contact your operating representative for more information about what is included in your particular support agreement. For customers without support agreements, support requests are handled via e-mail on a first come, first served basis.

Support for MIIPS C hardware with accessories
Contact information:
Phone: +46 (0)90 18 39 28
Weekdays: 8 a.m. – 5 p.m. CET
E-mail: support.m2m@faltcom.se

Be prepared to provide the agreement number and mac address of your device.

 

Support for elevator products

Support for elevator products is primarily handled by your local supplier.

Telia Company (former Fältcom) is available for secondary support.

Contact information:
Phone: +46 (0)90 18 39 27
Weekdays: 8 a.m. – 5 p.m. CET
E-mail: support.liftphones@faltcom.se

 

Support for Telia Sense

Click here to find the User Guide for Telia Sense.

 


 

Our offices

Contact Form

We have local expertise with an reach in the Nordics, Baltics, UK and the US. Fill in the contact form below and we will see to it that our specialists near you will contact you with answers to your questions.

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